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Returns & Exchanges

At Delta Key Co., we want you to be completely satisfied with your high-performance electronics and peripherals. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your electronics in their original manufacturer packaging, including all cables, manuals, and accessories to ensure a full refund.

  • 3.
    Ship It Back

    Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized carrier location.

  • 4.
    Quality Inspection & Refund

    Once our technicians verify the condition of the hardware, we will process your refund or ship your replacement within 3-5 business days.